Frequently Asked Questions
Everything you need to know about our protective gear and services.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
How do I determine the correct size for my protective gear?
We provide detailed sizing charts on every product page. We recommend measuring yourself with a flexible tape measure to ensure the best possible fit and maximum protection.
What is your return policy for equipment?
We offer a 30-day return policy for items in new, unused condition with original packaging. Please note that for safety reasons, gear that has been used in the field cannot be returned.
Are your products covered by a warranty?
Yes, EVS Sports products are covered by a limited 1-year warranty against manufacturing defects in materials and workmanship from the date of purchase.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
How should I clean and maintain my EVS gear?
Most gear can be cleaned using mild soap and cool water. We recommend air drying all equipment away from direct heat sources to maintain the integrity of the protective materials.